Getting Started with Accruent Access

This is the welcome page of the Accruent Access portal. This page has a search bar that can be used to search for any topic you need information on. It also has quick access links that easily take you to the other sections of the Accruent Access portal. Lists of recent articles and recent discussions from the portal are also present on the main page.

ClosedSetting an access filter

The access filter is a feature that enables you to control the results you see on each page of the portal.

To set an access filter, follow these steps:

  1. Click the button in the top right corner of the page.

    The Access Filters window appears.

  2. If you want to see results for all the products, select the Select All check box.
  3. If you want to see results specific to any one product, select the check box for that product.
  4. Click the Apply Filter button.

ClosedPerforming a search

Performing a search allows you to easily find maximum information about a specific product or product-based feature.

To search for a term, follow these steps:

  1. In the Search Term field, enter the term you want to search for.
  2. Click Enter.

ClosedUsing the quick access links

The quick access links feature enables you to easily reach different parts of the Accruent Access portal.

To use the quick access links, follow these steps:

  1. If you want to create a new case, click the Create Case link.
  2. If you want to go to the product knowledge page, click the Knowledge link.
  3. If you want to go to the product forums page, click the Forums link.
  4. If you want to go to your products page, click the My Products link.

ClosedUsing the Recent Articles and Recent Discussions sections

To view an article appearing in the Recent Articles section, click the article title.

This loads the entire article from the knowledge base.

To view a discussion appearing in the Recent Discussions section, click the discussion title.

This loads the entire discussion from the product forum.