Read / Reply to Messages

To reply to a message in the Message Center Inbox:

1. Click the message.

   The message opens in a new window, displaying the full message content. The sender will be shown in the upper-left hand corner.

   • For System Generated events, this is typically the individual associated with the event (individual who created the work order, took the asset out of service, etc.).

   • If a specific individual is not associated with the event / message, you are listed as the sender.

2. To reply to the message, click the Reply button.

   A Reply to Message window opens, addressed to the sender, with the original content displayed.

3. Enter reply text as desired.

   Additional recipients can be specified using the To and CC options if necessary.

4. Click the Send button.

   The message is sent and the Message Center Inbox appears.