Install or Upgrade the Master Calendar Email Notification Service

The EMS Master Calendar Email Notification Service must be installed on a computer that is connected to the network and is running 24 hours a day, often the database server.

Install the EMS Master Calendar Email Notification Service on one computer only, typically installed on a machine that is continuously running.

Existing versions of the EMS Master Calendar Email Notification Service must be manually uninstalled through the Add or Remove Programs menu.

  1. Download the DeaMasterCalendarEmailNotificationSetup.msi onto the server that will be running the service.

  2. Double-click DeaMasterCalendarEmailNotificationSetup.msi and follow the on-screen prompts. We recommend that you accept the defaults.

  3. In the Microsoft Windows Start menu, locate EMS Master Calendar Email Notification Configuration Service > Email Notification Configuration Settings.

    The EMS Master Calendar Email Notification screen opens.

  1. Enter a valid SMTP Server name or IP address that the Email Notification Service can use to send notification emails.

  2. Configure the following:
    • Send From – An active email address that will be displayed in the From Field of the notification emails that are sent out.
    • Master Calendar URL – Enter in the Master Calendar URL.
    • Interval – Determines how frequently emails are to be sent out.

  3. Edit the Server and Database names to reflect the Server and Master Calendar database names.

  4. Click the Test Connection button to verify a successful connection.
  5. Select whether Event Logging should be enabled.
  6. Click OK to save the settings.

If you encounter issues starting the service, visit the Knowledge Base available in Accruent Access for a possible solution or contact Customer SupportCustomer Support.