Configure the Webex Integration

Integration with Webex is compatible with EMS 221.4 or later. If you are on an earlier version of EMS, upgrade to use the functionality. You’ll also need an updated EMS license to enable the integration.

Contact your account manager for more information on acquiring an updated license.

To configure the Webex Integration in your environment, register a new application in the Webex marketplace. Only Webex account admins or users with Developer privileges can create the integration.

Learn more: https://developer.webex.com/docs/integrations.

ClosedConfigure the Webex Integration with EMS

  1. Navigate to and sign in to: https://developer.webex.com/my-apps/.
  2. Click Create a new app.
  3. Click Create an Integration.
  4. Add name, icon, and description for the integration (mobile SDK not required).
  5. In Redirect URL, enter the EMS Platform Services URL.

    This URL should contain the entire path:
    https://[mycompanyurl]/platform/api/v1/authentication/webex/oauth/finish

  6. Enable Scopes.
    • spark-admin:people_read,
    • spark:people_read,
    • meeting:preferences_read
  7. Click Add Integration.
  8. Copy ClientID and Secret, which will be added to the EMS configuration.

ClosedConfigure the Webex Integration in EMS Platform Services Admin Portal

  1. Navigate to the EMS Platform Services page.
  2. In the left menu, select Conferencing.
  3. Expand the Cisco Webex Video Configuration pane.

    This pane is available only if you have a valid license.

  4. Complete the Webex Video Configuration fields and then Save.
    • Client ID – value saved from the initial Webex configuration.
    • Client Secret – value saved from the initial Webex configuration.