EMS Accessibility Conformance Report

International Edition

(Based on VPAT® Version 2.4)

Name of Product/Version: EMS Web App

Report Date: December 7, 2021

Product Description: The EMS Software solutions manage, monitor, and control every aspect of meeting rooms, classrooms, gathering spaces, office hoteling and various physical assets through a single platform.

Contact Information: UX Team - UX@accruent.com, smericle@accruent.com, melissa.parrino@accruent.com

Evaluation Methods Used: Screen Reader, ANDI, CCA, W3 HTML Validator, and WAVE evaluation tool

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standards/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.1

Level A (Yes)

Level AA (Yes)

Revised Section 508 standards published January 18, 2017, and corrected January 22, 2018 

(Yes)

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe - V3.1.1 (2019-11)

(Yes)

“Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI).

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.

  • Partially Supports: Some functionality of the product does not meet the criterion.

  • Does Not Support: The majority of product functionality does not meet the criterion.

  • Not Applicable: The criterion is not relevant to the product.

  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.1 Report

Tables 1 and 2 also document conformance with:

  • EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation.

  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.1.1 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Partially Supports

Web: Some input fields, dropdowns, and icon buttons are missing alt text in programming

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.1 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: N/A

Web: No audio-only or video only content on pages reviewed

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)

Revised Section 508

  • 501 (Web)(Software)

 Web: N/A

Web: No prerecorded video content for synchronized media on the pages reviewed

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)

Revised Section 508

  • 501 (Web)(Software)

 Web: N/A

Web: No prerecorded content for synchronized media on the pages reviewed

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.1 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Partially Supports

 

Web: All data tables have these issues:

  • No data table names

  • Incorrect use of table attributes

  • CSS code removal also removes required field indicators

  • Input fields do not have labels, accessible names, or titles programmatically determine for screen reader usage

  • Table cells are not programmed to show relationships with related headings and other cells

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: Logical tabbing that is programmatically determined is present throughout the pages reviewed

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: Instructions for content do not rely solely on sensory characteristics

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.1 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: No issues were found with use of color

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: N/A

Web: There is no automatic audio content present on pages reviewed

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.1 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: No issues with keyboard access to clickable elements/links/input fields/selections on pages reviewed

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: No keyboard traps observed on pages reviewed

2.1.4 Character Key Shortcuts (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.4 (Web)

Revised Section 508 – Does not apply

Web: N/A

Web: No known character key shortcuts in the application

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: System timeout is defaulted but can be adjusted by the user

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: N/A

Web: There is no applicable scrolling or blinking content to pause, stop, or hide

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: N/A

Web: There is no applicable scrolling or blinking content to pause, stop, or hide

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software

Web: Supports

Web: Repetitive content (the navigation menu) can be skipped on each page reviewed

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: The pages reviewed all have titles that fit the page description and languages determined

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: Focus order when tabbing for each page is logical and programmatically determined

 

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: No links have been found to be out of context or creates confusion

2.5.1 Pointer Gestures (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)

Revised Section 508 – Does not apply

Web: N/A

Web: No pointer specific functions present in the pages reviewed

2.5.2 Pointer Cancellation (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)

Revised Section 508 – Does not apply

Web: N/A

Web: No pointer specific functions present in the pages reviewed

2.5.3 Label in Name (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.3 (Web)

Revised Section 508 – Does not apply

Web: N/A

Web: No special text or images present that need accessible names included on the pages reviewed

2.5.4 Motion Actuation (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)

Revised Section 508 – Does not apply

Web: N/A

Web: No special motion is required to complete actions on pages reviewed

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.1 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: Each page reviewed has language programmatically determined

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: There are no changes of context initiated unexpectantly when elements receive focus on the pages reviewed

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: There are no unexpected changes of context initiated when changing field values on the pages reviewed

 

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: No issues could be found on the pages reviewed for error identification

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.2 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: Each form or input has sufficient labels or instructions provided visually and programmatically determined

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.1 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: N/A

Web: Not tested for parsing

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Partially Supports

Web: Data tables do not include programmatically determined relationships for cells on each row and relation to headers, this impairs users that require screen readers to digest information within data tables and other similar structures

Table 2: Success Criteria, Level AA

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.4 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: N/A

Web: Live audio content not present on pages reviewed

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: N/A

Web: prerecorded video content not present on pages reviewed

1.3.4 Orientation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.4 (Web)

Revised Section 508 – Does not apply

Web: Supports

Web: Pages reviewed are functional for both landscape and portrait mode

1.3.5 Identify Input Purpose (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)

Revised Section 508 – Does not apply

Web: N/A

Web: Not tested for

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.3 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: Contrast meets minimum criteria for most pages reviewed. However, contrast does not meet minimum criteria in site footer. Because this is arguably an irrelevant section of the application and the main portion has no contrast errors, this audit will grade this criterion as “passing”.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Partially Supports

Web: All pages reviewed are usable up to 200% zoom and do not lose context or cause confusion in desktop. However, this function is not supported in mobile view of EMS Web App

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: N/A

Web: No images of text present on pages reviewed

1.4.10 Reflow (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.10 (Web)

Revised Section 508 – Does not apply

Web: Supports

Web: Pages reviewed can be zoomed up to 400% without losing context, causing confusion, and without needing to scroll by two-dimensions

1.4.11 Non-text Contrast (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)

Revised Section 508 – Does not apply

Web: Supports

Web: Contrast of non-text components meet minimum requirement of 3:1

1.4.12 Text Spacing (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)

Revised Section 508 – Does not apply

Web: Supports

Web: Content is understandable for pages reviewed

1.4.13 Content on Hover or Focus (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)

Revised Section 508 – Does not apply

Web: Supports

Web: Content/links that are hovered on will remained until dismissed by the user on pages reviewed

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software

Web: Supports

Web: Web navigations are present at the header and footer for each page reviewed

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: Headings and labels for content are supported visually for each page reviewed

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: Keyboard focus is visible for each page reviewed

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: N/A

Web: Language does not change in the application

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software

Web: Supports

Web: Navigation is consistent throughout all pages reviewed

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software

Web: Supports

Web: Identification of labels, links, actions to perform, or inputs are consistent for each page reviewed

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: No known issues regarding error suggestions

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)

Revised Section 508

  • 501 (Web)(Software)

Web: Supports

Web: Error prevention is provided when navigating input for data tables, this is the only instance where this is applicable

4.1.3 Status Messages (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)

Revised Section 508 – Does not apply

Web: Supports

Web: Status messages are able to be determined programatically

Revised Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Partially Supports

Data tables are not usable to full extent for users that required screen readers

302.2 With Limited Vision

Partially Supports

Data tables are not usable to full extent for users that required screen readers

302.3 Without Perception of Color

Supports

No interactions or functionality are identified by color alone

302.4 Without Hearing

Supports

No audio-only content, cues, or instructions present that would require captions or accessible notations

302.5 With Limited Hearing

Supports

No audio-only content, cues, or instructions present that would require captions or accessible notations

302.6 Without Speech

Supports

No speech is required to perform actions or operate the application

302.7 With Limited Manipulation

Supports

The application is fully keyboard-accessible for interactions reviewed

302.8 With Limited Reach and Strength

Supports

The application is fully keyboard-accessible for interactions reviewed

302.9 With Limited Language, Cognitive, and Learning Abilities

Partially Supports

Interactions with data tables, a main component of using the application, may create challenges for users with cognitive or learning disabilities

EN 301 549 Report

Chapter 4: Functional Performance Statements (FPS)

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Partially Supports

Data tables are not usable to full extent for users that required screen readers
4.2.2 Usage with limited vision Partially Supports Data tables are not usable to full extent for users that required screen readers

4.2.3 Usage without perception of color

 Supports

No interactions or functionality are identified by color alone
4.2.4 Usage without hearing Supports No audio-only content, cues, or instructions present that would require captions or accessible notations

4.2.5 Usage with limited hearing

Supports

No audio-only content, cues, or instructions present that would require captions or accessible notations
4.2.6 Usage with no or limited vocal capability Supports No speech is required to perform actions or operate the application

4.2.7 Usage with limited manipulation or strength

Supports

The application is fully keyboard-accessible for interactions reviewed

4.2.8 Usage with limited reach

 Supports The application is fully keyboard-accessible for interactions reviewed
4.2.9 Minimize photosensitive seizure triggers N/A No flashing, moving, or triggering content on pages reviewed in application
4.2.10 Usage with limited cognition, language, or learning Partially Supports Interactions with data tables, a main component of using the application, may create challenges for users with cognitive or learning disabilities

4.2.11 Privacy

Supports

the application does not impede usage of standard privacy controls alongside assistive technologies. For example, users can connect a headset for private listening to screen reader announcements.

Chapter 9: Web (see WCAG 2.1 Report)

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