Obtain the Installation Files

Contact Customer Support or your Professional Services consultant to get the following components:

• EMSMaster_Install.sql – SQL script that will need to be executed against your EMS_Master database (for new installs and upgrades.)
• EMS_Install.sql – SQL script that will need to be executed against your EMS database (for new installs and upgrades.)
• EMSRoomWizard.msi – Installation file for the EMS-RoomWizard Interface website required to configure your EMS-RoomWizard connection/settings.

Contact Customer Support

• Option 1 (Recommended): Go to to search the Knowledge Base or submit a case.

• Option 2: Email emssupport@accruent.com.

• Option 3: Phone (800) 288-4565.