EMS System Requirements - 221
This topic lists the system requirements for EMS products.
Open port 1433 and 80
To use EMS products successfully, the ports 1433 and 80 need to be open on your computer.
To open port 1433:
- In the SQL Configuration Manager, navigate to SQL Network Configuration > Protocols for MSSQLSERVER.
- Change the Status of Named Pipes and TCP/IP protocols to Enabled.
-
Right-click TCP/IP.
The TCP/IP Properties window opens.
- Verify the value for TCP Port is 1433.
- Click OK.
To open port 80:
- Access the Microsoft SQL Server 2014 Reporting Services Configuration Manager.
- Click Web Service URL.
-
In TCP Port, enter 80.
This is usually the end users' machine.
- Click Apply.
EMS Database Server
EMS Software only supports the latest Service Pack or Continuous Update for the following SQL Server versions.
Compatibility Level |
Version |
DB Compatibility |
---|---|---|
110 |
Microsoft SQL Server 2012 = 11.00.XXXX |
110 |
120 |
Microsoft SQL Server 2014 = 12.00.XXXX |
110 (avoid CL for 2014) |
130 |
Microsoft SQL Server 2016 = 13.00.XXXX |
130 |
140 | Microsoft SQL 2017 version 14.00.XXX | 140 |
150 | Microsoft SQL 2019 version 15.00.XXX | 150 |
Minimum System Requirements
- Processor – 2.0 GHz and 4 cores or faster
- Memory – 8 GB or more*
- Hard-Disk Space – 2 separate physical drives of at least 6 GB; one for data, and the other for transaction logs (SCSI drives w/9ms access or better and RAID strategy for fault tolerance recommended)
- Network Card – 100 / 1000 Mbps Ethernet, switched
*Specs apply for up to 100 concurrent users. Increased specs are required for 100+ concurrent users.
EMS Web Server
Operating System | IIS VERSION |
---|---|
Windows Server 2016 |
|
Windows Server 2012 |
|
Windows Server 2012 R2 |
|
Windows Server 2016 |
|
Windows 2019 | |
Prerequisites | |
Application Pool Running |
(2.0 or 4.0 depending on the EMS Software Application) |
.NET Framework 4.8 |
|
HTTP activation (Windows Feature) | |
TLS Version | Minimum TLS 1.2 |
Minimum System Requirements Processor: 2.0 GHz and 4 cores or faster *For up to 100 concurrent users. Increased specs required for 100+ concurrent users. |
*Requires an update to Windows Management Framework to version 3.
**= varies per EMS Software Application
EMS Desktop Client
Operating System |
---|
Windows 7 (32-bit and 64-bit) |
Windows 8 (32-bit and 64-bit) |
Windows 8.1 (32-bit and 64-bit) |
Windows 10 (32-bit and 64-bit) |
.NET Framework 4.6.2 |
EMS Web App
Desktop Browser |
---|
Introduction to EMS for Outlook (please see Note below) |
Microsoft Edge (latest) |
Firefox (latest) |
Chrome (latest) |
Safari (Mac) (latest) |
*= varies per application.
Software Requirements |
---|
*URL Rewrite 2.1 for IIS needs to be installed on the web server.
EMS Web App (Mobile)
Mobile Browser |
Platform |
---|---|
Chrome |
Android 4.4, 6.0, 7.0, 7.1 |
iOS 9.x, iOS 10.x |
|
Safari |
iOS 9.x, iOS 10.x |
EMS Platform Services
Operating System |
IIS version |
---|---|
Windows Server 2016 | |
Windows Server 2012 |
|
Windows Server 2012 R2 |
|
Windows 19 | |
Application Pool |
|
Prerequisites (Update 220 to current) | |
ASP.NET Core |
3.1 Download the SDK and bundle for your operating system |
PowerShell | 5+ Version |
ASP.NET Version 4.6 |
Under Web Server (IIS) > Web Server > Application Development:
Web Socket Protocol |
.NET Framework | 4.6.1 |
Install the ASP.NET Core
As of Update 28, users are required to deploy EMS Platform Services with ASP.NET Core, instead of the HTTP Platform Handler.
- Choose .NET Core version 2.2.6 (EMS Update 44.1.28+) or .NET Core version 3.1 (EMS Update 2020+)
- In the right-hand “Run apps - Runtime” column, select Windows Hosting Bundle
ASP.Net handler is a part of the Runtime and Hosting Bundle.
EMS Mobile App
Supported Platforms |
|
---|---|
Android |
4.4, 5.0, 6.0, 7.0, 7.1, 8.0, 9.x, and 10.x |
iOS |
9.x, 10.x, 11.x, 12.x, and 13.x |
Prerequisites |
|
To host and install EMS Mobile App, you need the following:
|
EMS for Outlook
Microsoft® Office |
365 |
Outlook (32- and 64-bit) |
2010, 2013, 2016, 2019 |
.NET Framework |
4.6.1 |
VSTO 2010 |
|
Prerequisites |
|
EMS Web App |
Latest |
On User Workstations |
Desktop requirements for Microsoft® Outlook Windows 7, 8, or 10 |
Integration to Microsoft Exchange
Microsoft® Exchange |
2010 SP3, 2013, 2016, 2019 |
Microsoft® Office |
365 |
See Also: Exchange Web Services (EWS) Impersonation and Configure EWS Impersonation |
EMS Kiosk App
Software Requirements |
---|
Google Chrome (latest) |
ASP.NET Core 3.1 (EMS update 220.4) ASP.NET Core 2.2.6* (EMS Update 32 and later) ASP.NET Core 2.1.5* (EMS Updates 29–31) ASP.NET Core 2.0* (EMS Update 28 and earlier) |
*The EMS Kiosk App is an ASP.NET core application. The “.Net Core Server Hosting Bundle” needs to be installed on the web server.
**URL Rewrite 2.1 for IIS needs to be installed on the web server.
Hardware Requirements |
---|
1920 x 1080 multi-touch monitor (16:9 aspect ratio, 24" or larger)* |
Kiosk stand and enclosure for the screen |
RFID badge reader (as needed) |
*EMS Software tests the EMS Kiosk App on an HD touch-screen monitor that is run on a Windows 10 computer.
EMS Room Sign App
Tablet Operating Systems |
Supported Browsers |
---|---|
iOS 9, 10 |
Safari |
Android 5, 6 |
Chrome, KioWare Lite (see Best Practice: Device Configuration Steps) |
Windows 7, 8, 10 |
Chrome, Firefox |
.NET Framework: 4.6.2 |
Tablet Requirements |
|
---|---|
Supported Resolutions |
1024 x 600 |
EMS Room Sign App runs on touch-enabled tablets (with above resolutions) set in landscape mode. Integrating with ArmorActive enclosures require a browser that can play sound. See Also: Best Practice: Device Configuration Steps. |
|
Prerequisites |
|
EMS Desktop Client, running on database and web servers that meet our EMS System Requirements. |
EMS Master Calendar
Master Calendar Database Server
Supported platforms and system requirements for Master Calendar Database Server.
Supported Platforms
-
Windows® 2016 Server
-
Windows® 2012 Server
-
Windows® 2012 Server R2
- Windows 2019
Minimum System Requirements
- Processor: 2.0 GHz and 4 cores or faster
- Memory: 8 GB or more
- Hard-Disk Space: 2 separate physical drives of at least 6 GB; one for data, and the other for transaction logs (SCSI drives w/9ms access or better and RAID strategy for fault tolerance recommended)
- Software: Microsoft SQL Server 2016 SP1, Microsoft SQL Server 2014, Microsoft SQL Server 2012, Microsoft SQL Server 2019
- Network Card: 100 / 1000 Mbps Ethernet, switched
Master Calendar Web Server
Supported platforms and system requirements for Master Calendar Web Server.
Supported Platforms
- Windows® 2016 Server
- Windows® 2012 Server
- Windows® 2012 Server R2
- Windows 2019
- IIS 7.0/7.5
Minimum System Requirements
- Processor: 2.0 GHz and 4 cores or faster
- Memory: 8 GB or more
- Hard-Disk Space: 100 MB
- Software: Application Pool .Net CLR Version 4.0, .NET Framework 4.6.1 Installed
- Network Card: 100 / 1000 Mbps Ethernet, switched
Master Calendar V8.0 Services
Service |
.NET Version |
Disk Space |
---|---|---|
Email Notification Service |
4.6.1 |
10 MB |
Data Connector Service |
4.6.1 |
10 MB |
Data Import Service |
4.6.1 |
10 MB |
Master Calendar V7.0 Services
Service |
.NET Version |
Disk Space |
---|---|---|
Email Notification Service |
2.0 |
10 MB |
Data Connector Service |
2.0 |
10 MB |
Data Import Service |
2.0 |
10 MB |
Regics
Service |
.NET Version |
Disk Space |
---|---|---|
Email Notification Service |
4.6.1 |
10 MB |
EMS Services
Service |
.NET Version |
Disk Space |
---|---|---|
EMS Email Notification Service |
4.6.2 |
100 MB |
EMS No Show Notification Service |
4.6.2 |
100 MB |
EMS Automated Reports Service |
4.6.2 |
100 MB |
EMS Campus Auto Sync Service |
4.6.1 |
100 MB |
EMS Check-In Service |
4.6.2 |
100 MB |
EMS CISCO TMS Service |
4.6.1 |
10 MB |
EMS Floor Plans Web Service |
4.6.1 |
2 MB |
EMS Polycom Service |
4.6.1 |
10 MB |