EMS System Requirements - 222

This topic lists the system requirements for EMS products.

Network and Other Considerations

  • The Default Port used by your SQL Server Native Client Configuration must be accessible from your application server(s).

  • Your end users and any devices such as Room Signs and Kiosks need network access to your application servers, that is port 443.

  • If integrating with Google, Microsoft 365 Exchange Online or other third-party services, you might need to open some of your EMS environment to the internet using port 443 or whitelist the relevant IP addresses.

  • If using a load balancer, EMS Windows services, that is Email Notification, Check-in Notification, Automated Report, Campus Auto-Sync, must only run on a single node at a time.

ClosedEMS Database Server

EMS Software only supports the latest Service Pack or Continuous Update for the following SQL Server versions.

Compatibility Level

Version

DB Compatibility

110

Microsoft SQL Server 2012 = 11.00.XXXX

110

120

Microsoft SQL Server 2014 = 12.00.XXXX

110

130

Microsoft SQL Server 2016 = 13.00.XXXX

130

140

Microsoft SQL 2017 version 14.00.XXX

140

150

Microsoft SQL 2019 version 15.00.XXX

150

Database Server Minimum System Requirements

  • Processor – 2.0 GHz and 4 cores or faster

  • Memory – 8 GB or more*

  • Hard-Disk Space – 2 separate physical drives of at least 6 GB; one for data, and the other for transaction logs (SCSI drives w/9ms access or better and RAID strategy for fault tolerance recommended)

  • Network Card – 100 / 1000 Mbps Ethernet, switched

*Specs apply for up to 100 concurrent users. Increased specs are required for 100+ concurrent users.

ClosedEMS Web/Application Server

Operating Systems

Windows Server 2012, 2012 R2, 2016, 2019
Prerequisites Notes

Application Pool 

.NET CLR Version v4.0

Enable 32-bit Applications = False

Managed Pipeline Mode = Integrated

EMS for Outlook REST API requires Enable 32-bit Applications = True

EMS for Outlook REST API and EMS Platform Services perform better with .NET CLR Version = No Managed Code but can run under v4.0

EMS Web App installer creates EMSAppPool in IIS, or if it already exists, it overwrites any changes that might have been made to this pool. If you are installing multiple applications on an application server, we recommend that you run the EMS Web App installer before making any app pool changes that might be necessary for the environment.

In most environments, we recommend that you do not run all EMS applications on the web server under a single application pool. Separate application pools help improve performance.

.NET Framework 4.8

 Download from Microsoft

Server Roles and Features

Web Server, Default Document, HTTP Errors, Static Content, HTTP Redirection, HTTP Logging, Static Content Compression, Request Filtering, Basic Authentication, Windows Authentication, .NET Extensibility 4.7, ASP .NET 4.7, ISAPI Extensions, ISAPI Filters, Web Socket Protocol, .NET Framework 4.7, HTTP Activation

URL Rewrite 2.1

Download from Microsoft

ASP .NET Core 6 Installing ASP.NET Core – SDK and ASP.NET Core Runtime Hosting Bundle
TLS Version Minimum TLS 1.2

Application Server Minimum System Requirements

Processor: 2.0 GHz and 4 cores or faster
Memory: 8 GB or more
Hard-Disk Space: 1 GB or more

For up to 100 concurrent users. Increased specs required for 100+ concurrent users.

Additional Requirements for End Users

Closed EMS Desktop Client

Operating Systems

Windows 8 (32-bit and 64-bit versions)

Windows 8.1 (32-bit and 64-bit versions)

Windows 10 (32-bit and 64-bit versions)

Windows 11 (32-bit and 64-bit versions)

Minimum System Requirements

Processor: 2.0 GHz or faster

Memory: 2 GB or more

Hard-Disk Space: 100 MB

Software: .NET Framework 4.6.2 (minimum)

Video: SVGA 1024 x 768 or higher resolution

Network Card: 100 / 1000 Mbps Ethernet, switched

Closed EMS Web App

Microsoft Edge (latest)

Firefox (latest)

Chrome (latest)

Safari (Mac) (latest)

Closed EMS for Outlook

Windows Outlook Clients (32- and 64-bit)

2010, 2013, 2016, 2019, Microsoft 365

Minimum .NET Framework

4.7.1

Microsoft® Visual Studio 2010 Tools for Office Runtime

VSTO 2010

EMS for Outlook - Microsoft 365

Windows Outlook Clients

Microsoft 365 (Web, Windows, Mac)

EMS Dependencies

EMS Exchange Room Integration with Bi-Directional Sync Enabled

Integration to Microsoft Exchange

Microsoft® Exchange

2010 SP3, 2013, 2016, 2019, Microsoft 365

Closed EMS Kiosk App

Software Requirements

Google Chrome (latest)

Edge (latest)

The OS and Browser must support Persistent cookies for optimal use.
Hardware Requirements
1920 x 1080 multi-touch monitor (16:9 aspect ratio, resolution can be lower or higher if 16:19 and scaling is allowed (Magnify/reduce)
Kiosk stand and enclosure for the screen (optional)
RFID badge reader (optional)

EMS Software tests the EMS Kiosk App on an HD touch-screen monitor that is run on a Windows 10 computer.

Closed EMS Room Sign App

Tablet Operating Systems Supported Browsers
Current Safari
Current Chrome, KioWare Lite (See Also: Best Practice: Device Configuration Steps)
Windows 8, 10, 11 Chrome, Firefox, Edge (latest)
.NET Framework: 4.6.2

Tablet Requirements

Supported Resolutions

1024 x 600

1280 x 800

1660 x 900

1920 x 1080

2048 x 1536

EMS Room Sign App runs on touch-enabled tablets (with above resolutions) set in landscape or portrait mode. Integrating with ArmorActive enclosures require a browser that can play sound. See Also: Best Practice: Device Configuration Steps.

EMS Master Calendar